Frequently Asked Questions ____________________________________________

My Orders

  • Complete the hassle-free registration on https://ct-meds.com/
  • Place the items in the shopping cart.
  • Go to the cart and click on Proceed to checkout to continue.
  • Pick a payment method and provide the receiver’s full name and complete delivery address.
  • Make a payment to cover the invoice.
  • Verify that the payment has been processed in your personal account
  • Indicate that you have received the parcel.

Depending on certain variables, the delivery typically takes between 3 to 20 days.

  1. Bitcoin payments are usually processed within 15 minutes.
  2. t takes 1-3 days to gather and send out the order from the warehouse.
  3. The estimated delivery time is subject to the carrier and your location and usually falls between 3 to 15 days.

We maintain a high level of stock for our products, but there may be occasions when a particular item is not available for up to one week due to a surge in demand. In such cases, we will inform customers of the situation on our website.

Once you’ve placed your order, you’ll receive an order number that can be found in your Personal account/Orders section, as well as a confirmation email. Remember to check your Spam folder.

Your order status is available in the Personal account/Orders section and is updated in real time. We will also send you an email notification whenever the status changes.

Payment

We currently accept Bitcoin as the only payment methods.
Please note that we do not accept credit/debit cards, PayPal, or any other payment methods not mentioned above.

The Payment section provides detailed information on what Bitcoin (BTC) is, how to open a Bitcoin wallet, purchase Bitcoin, and make payments with it.

We maintain a high level of stock for our products, but there may be occasions when a particular item is not available for up to one week due to a surge in demand. In such cases, we will inform customers of the situation on our website.

Bitcoin payments are the best option because they don’t reveal any personal information about the payer.

You need to confirm payment by opening your Personal account and filling in the required fields, including the Bitcoin order ID and the exact amount in Bitcoin without rounding numbers.

Yes, after we receive your payment, we will send you a notification to the email address associated with your account. Please make sure to check your inbox, including your spam folder, for this notification. You can also check the status of your order in your Personal account/Orders section.

Shipping & Delivery

Once payment is received, we aim to dispatch your order within 1-3 business days.Please note that during weekends and national holidays, transport companies may not operate, which can cause delays in order processing and delivery.

We dispatch orders from various warehouses worldwide (UK- EU and US), depending on the delivery location.

Shipping fees:
– Standard shipping cost is €25 for all parcel sizes and destinations.
– Shipping is free for orders exceeding € 300 

Online tracking services can sometimes be unreliable, so it’s possible that your package hasn’t updated for several days. For the most accurate information, we recommend contacting your local post office and providing your tracking number.

First, we make sure that the products are securely packaged in a way that will prevent any damage during shipping. We use appropriate padding materials and boxes of the right size to ensure that the items are snug and secure.

Second, we understand that privacy is important to our customers. Therefore, we make sure that the packaging is discreet, with no indication of the contents inside. We do not include any branding or logos on the outside of the package that would give away what is inside.

In summary, we take great care in packaging your order to ensure that it arrives safely and discreetly.